Contact information

Contact us

AquaNeko — online store aquaneko.com

E-mail: contact@aquaneko.com

This is the fastest way to reach us. We reply to all enquiries within 24 to 48 hours, Monday to Friday.

Customer service

For any question about an order (tracking, delivery, return, refund, faulty product), email us at contact@aquaneko.com with your order number — and a photo if the product is damaged. This lets us handle your request straight away.

See also our Legal notice.